Case Coordination

Most people want to live in their own home as long as possible. Case Coordinators work individually and confidentially with people to determine what services they need to remain living independently. They work one-on-one with a client unless the client wishes to involve spouses and/or other family members. Each client is unique in what services they need and Case Coordinators work with other area agencies to secure those services.

Referrals come from a variety of sources. Sometimes the person calls looking for services. Sometimes children, both local and living long distance, call concerned about their parent. Churches, friends, and other agencies make up the balance of referrals.

Case Coordinators can determine in the initial phone call whether or not the person qualifies for any Federal or State funded programs. If the person's income exceeds these programs, then Case Coordinators can work with the client on a cost share base. Complete assessments are conducted in the client's home, not over the phone.

To learn more about this program or to make a referral, please call our Grand Haven office at 616-842-9210 or our Coopersville office at 616-997-1786 and ask to speak to a Case Coordinator. You may call either office and you will be referred to the coordinator working the area in which the client lives.